Welcome to the Halcyon Cosmetic & Skin Clinic client centre. Here you’ll find our cancellation policies, treatment preparation and aftercare instructions, and other helpful information related to the clinic and the treatments we provide.
Client Centre
Cancellation Policy
Read our cancellation policies online or download a printable PDF. While consultations are always free, some fees apply to cancellations and rescheduling.
Chemical Peel Aftercare
If you're considering a chemical peel or have booked a treatment at Halcyon Cosmetic Clinic, read our chemical peel aftercare instructions. View online or download a printable PDF.
Chemical Peel Precare
If you're considering a chemical peel or have booked a treatment at Halcyon Cosmetic Clinic, read our chemical peel precare instructions. Read online or download a printable PDF.
COVID-19 Phase 3 Reopening
At Halcyon Cosmetic Clinic, we've had a Safety and Sanitation Plan in place since opening in 2014. View our Phase 3 Reopening safety measures.
Dermaplaning Aftercare
If you've had a dermaplaning treatment, follow our dermaplaning aftercare instructions. Read the instructions online or download a PDF.
Dermaplaning Precare
If you've booked a dermaplaning treatment at Halcyon Cosmetic Clinic, read our dermaplaning precare instructions. View online or download a printable PDF.
Permanent Eyebrows Aftercare
If you've had permanent eyebrows at Halcyon Cosmetic Clinic, read our permanent eyebrows aftercare instructions. View online or download a printable PDF.
Permanent Eyeliner Aftercare
If you've had permanent eyeliner at Halcyon Cosmetic Clinic, read our eyeliner aftercare instructions. View online or download a printable PDF.
Permanent Lip Colour Aftercare
If you're considering a lip colour treatment at Halcyon Cosmetic, read our permanent lip colour aftercare instructions. View online or download a printable PDF.
Permanent Makeup Precare
Before your permanent makeup appointment at Halcyon Cosmetic, read about permanent makeup precare. Download a printable PDF
Privacy Policy
Read the Halcyon Cosmetic Clinic privacy policy. Find out how we use your information and safeguard your privacy.
Product Return Policy
Read Halcyon Cosmetic Clinic product return policies. Read about terms for refunds and exchanges or credit.
Service Refund Policy
Our Service Refund Policy applies to all services, packages, or memberships, whether purchased in-person, online, or by telephone.
SkinCeuticals Facial Aftercare
If you've had a SkinCeuticals Facial at Halcyon Cosmetic Clinic, view our SkinCeuticals aftercare instructions. Read online or download the PDF.
SkinCeuticals Facial Precare
If you're considering a SkinCeuticals Facial or have booked a treatment, read our precare instructions. View online or download a printable PDF.